Walmart “100x more productive” with generative AI

Wal-Mart is letting generative AI edit their product catalog.

We’ve used multiple LLMs to accurately create or improve over 850 million pieces of data in the catalog. Without the use of generative AI, this work would have required nearly 100-times the current head count to complete in the same amount of time.

Wal-Mart has a lot of smart people and I’m sure they’re doing their best here, but it would be really easy to look at the AI “improvements” to a product listing and miss that it actually got something wrong. And there’s no way they’re checking them at that scale.

Would love to know more about how they’re anchoring the AI with some sort of ground truth about the items it’s describing.